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PAL USA, inc. Accessibility Conformance Report

Revised Section 508 Edition
(Based on VPAT® Version 2.4)

Name of Product/Version: PebblePOS
Report Date: 9-10-2021
Product Description: Point-of-Sale Application
Contact Information: apps-accessibility@palusainc.com
Notes:
Evaluation Methods Used: Testing is based on general product knowledge
Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines:

TERMS

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: TSave Changeshe product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.0 Report

Tables 1 and 2 also document conformance with Revised Section 508:

  • Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing
  • Chapter 6 – 602.3 Electronic Support Documentation

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: Success Criteria, Level A

Criteria

Conformance Level 

Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Partially Supports  

Guest facing Web Application supports pictures 

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Not Applicable

Pebble POS does not include prerecorded audio-only or prerecorded video-only content

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Not Applicable

Pebble POS does not include prerecorded captions.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Not Applicable

Pebble POS does not include prerecorded video content.

1.3.1 Info and Relationships (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Partially Supports

Pebble POS conveys presentation information programmatically

1.3.2 Meaningful Sequence (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports

Pebble POS presents a correct and logical reading sequence for all content

1.3.3 Sensory Characteristics  (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports

Pebble POS does not rely solely on shape, color, size, location, orientation, or sound to convey instructions.

1.4.1 Use of Color (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports

Pebble POS does not rely solely on color to convey information or to distinguish elements.

1.4.2 Audio Control (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Not Applicable

Pebble POS does not include audio content.

2.1.1 Keyboard (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Partially Supports

Pebble POS allows users to access functionality and content using only the keyboard with some exceptions, including:

 - The terminals are mostly          touchscreens

2.1.2 No Keyboard Trap (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports

Pebble POS does not trap the user’s keyboard focus.

2.2.1 Timing Adjustable (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports

Pebble POS will timeout all active users after a configurable amount of time.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Not Applicable

Pebble POS does not include moving, blinking, scrolling, or auto-updating information that lasts more than five seconds

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports

Pebble POS does not include content which flashes more than 3 times per second.

2.4.1 Bypass Blocks (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs) – Does not apply to non-web docs

Not Applicable

Pebble POS does not repeat have repeated content

2.4.2 Page Titled (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports

Pebble POS provides titles for pages which describe topic or purpose

2.4.3 Focus Order (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports

Pebble POS provides a logical focus order for content

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports

Pebble POS provides text to clearly describe the purpose of links

3.1.1 Language of Page (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Not Applicable

Pebble POS only supports English at the time of writing

3.2.1 On Focus (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports

Pebble POS does not change context when a component receives focus

3.2.2 On Input (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports

Pebble POS does not change context on user interaction

3.3.1 Error Identification (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports

If an input error is detected in Pebble POS, the error is described to the user in text.

3.3.2 Labels or Instructions (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports

Pebble POS provides labels or instructions for user inputs.

4.1.1 Parsing (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports

Pebble POS elements have complete start and end tags, are nested appropriately, do not contain duplicate attributes, and have unique IDs

4.1.2 Name, Role, Value (Level A)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports

Pebble POS provides appropriate names, roles, and values for interactive elements

Table 2: Success Criteria, Level AA

Criteria

Conformance Level 

Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

  Not Applicable

  Pebble POS does not include any live synchronized media.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

  Not Applicable

  Pebble POS does not include prerecorded video content.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports

  Pebble POS provides sufficient color contrast between text and its background

1.4.4 Resize text (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

  Partially Supports

web configuration allows users to zoom in up to 200% without loss of content or functionality.


Ordering application does not allow for resizing text

1.4.5 Images of Text (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

  Partially Supports

Reporting has charts and graphs to display sales totals


Ordering application does not allow for images of text

2.4.5 Multiple Ways (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs) – Does not apply to non-web docs

Supports

  Pebble POS provides users with multiple ways to navigate to pages and content

2.4.6 Headings and Labels (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports

  Pebble POS provides users with headings or labels to describe topic or purpose of content.

2.4.7 Focus Visible (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports

  Pebble POS provides visible focus indicators for all interactive elements.

3.1.2 Language of Parts (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Not Applicable

  Pebble POS only supports English at the time of writing.

3.2.3 Consistent Navigation (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports

Pebble POS provides clear and consistent navigation across pages

3.2.4 Consistent Identification (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports

  Pebble POS consistently identifies components with the same functionality

3.3.3 Error Suggestion (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports

  Where input errors are detected, the Pebble POS provides suggestions for resolving them.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

  Partially Supports

All personal data is available to be removed completely from Pebble POS. 


All financial transactions are within PCI-DSS guidlines

Table 3: Success Criteria, Level AAA

Criteria

Conformance Level 

Remarks and Explanations

1.2.6 Sign Language (Prerecorded) (Level AAA)

Revised Section 508 –

Does not apply

Not Evaluated

1.2.7 Extended Audio Description (Prerecorded) (Level AAA)

Revised Section 508 –

Does not apply

Not Evaluated

1.2.8 Media Alternative (Prerecorded) (Level AAA)
Revised Section 508 –

Does not apply

Not Evaluated

1.2.9 Audio-only (Live)

(Level AAA)

Revised Section 508 –

Does not apply

Not Evaluated

1.4.6 Contrast (Enhanced) (Level AAA)
Revised Section 508 –

Does not apply

Not Evaluated

1.4.7 Low or No Background Audio (Level AAA)

Revised Section 508 –

Does not apply

Not Evaluated

1.4.8 Visual Presentation (Level AAA)

Revised Section 508 –

Does not apply

Not Evaluated

1.4.9 Images of Text (No Exception) (Level AAA)

Revised Section 508 – Does not apply

Not Evaluated

2.1.3 Keyboard (No Exception) (Level AAA)

Revised Section 508 –

Does not apply

Not Evaluated

2.2.3 No Timing (Level AAA)

Revised Section 508 –

Does not apply

Not Evaluated

2.2.4 Interruptions

(Level AAA)

Revised Section 508 –

Does not apply

Not Evaluated

2.2.5 Re-authenticating

(Level AAA)

Revised Section 508 –

Does not apply

Not Evaluated

2.3.2 Three Flashes

(Level AAA)

Revised Section 508 –

Does not apply

Not Evaluated

2.4.8 Location (Level AAA)

Revised Section 508 –

Does not apply

Not Evaluated

2.4.9 Link Purpose (Link Only) (Level AAA)

Revised Section 508 –

Does not apply

Not Evaluated

2.4.10 Section Headings (Level AAA)

Revised Section 508 –

Does not apply

Not Evaluated

3.1.3 Unusual Words (Level AAA)

Revised Section 508 –

Does not apply

Not Evaluated

3.1.4 Abbreviations (Level AAA)

Revised Section 508 –

Does not apply

Not Evaluated

3.1.5 Reading Level (Level AAA)

Revised Section 508 –

Does not apply

Not Evaluated

3.1.6 Pronunciation (Level AAA)

Revised Section 508 –

Does not apply

Not Evaluated

3.2.5 Change on Request (Level AAA)

Revised Section 508 –

Does not apply

Not Evaluated

3.3.5 Help (Level AAA) 

Revised Section 508 –

Does not apply

Not Evaluated

3.3.6 Error Prevention (All) (Level AAA)

Revised Section 508 – Does not apply

Not Evaluated

Revised Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria

Conformance Level 

Remarks and Explanations

302.1 Without Vision

Does Not Support

302.2 With Limited Vision

Partially Supports

302.3 Without Perception of Color

Supports

302.4 Without Hearing

Supports

302.5 With Limited Hearing

Supports

302.6 Without Speech

Supports

302.7 With Limited Manipulation

Supports

302.8 With Limited Reach and Strength

Supports

302.9 With Limited Language, Cognitive, and Learning Abilities

Supports

Chapter 4: Hardware

Criteria

Conformance Level 

Remarks and Explanations

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402.1 General

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402.2 Speech-Output Enabled

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402.2.1 Information Displayed On-Screen

Not Applicable

402.2.2 Transactional Outputs

Not Applicable

402.2.3 Speech Delivery Type and Coordination

Not Applicable

402.2.4 User Control

Not Applicable

402.2.5 Braille Instructions

Not Applicable

402.3 Volume

Heading cell –

no response required

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402.3.1 Private Listening

Not Applicable

402.3.2 Non-private Listening

Not Applicable

402.4 Characters on Display Screens

Not Applicable

402.5 Characters on Variable Message Signs

Not Applicable

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403.1 General

Supports

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404.1 General

Supports

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405.1 General

Supports

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406.1 General

Supports

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407.2 Contrast

Not Applicable

407.3 Input Controls

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407.3.1 Tactilely Discernible

Not Applicable

407.3.2 Alphabetic Keys

Supports

407.3.3 Numeric Keys

Supports

407.4 Key Repeat

Supports

407.5 Timed Response

Not Applicable

407.6 Operation

Not Applicable

407.7 Tickets, Fare Cards, and Keycards

Supports

407.8 Reach Height and Depth

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407.8.1 Vertical Reference Plane

Supports

PebblePOS has adjustable terminals and mounting options

407.8.1.1 Vertical Plane for Side Reach

Supports

PebblePOS has adjustable terminals and mounting options

407.8.1.2 Vertical Plane for Forward Reach

Supports

PebblePOS has adjustable terminals and mounting options

407.8.2 Side Reach

Supports

PebblePOS has adjustable terminals and mounting options

407.8.2.1 Unobstructed Side Reach

Supports

PebblePOS has adjustable terminals and mounting options

407.8.2.2 Obstructed Side Reach

Supports

PebblePOS has adjustable terminals and mounting options

407.8.3 Forward Reach

Supports

PebblePOS has adjustable terminals and mounting options

407.8.3.1 Unobstructed Forward Reach

Supports

PebblePOS has adjustable terminals and mounting options

407.8.3.2 Obstructed Forward Reach

Supports

PebblePOS has adjustable terminals and mounting options

407.8.3.2.1 Operable Part Height for ICT with Obstructed Forward Reach

Supports

PebblePOS has adjustable terminals and mounting options

407.8.3.2.2 Knee and Toe Space under ICT with Obstructed Forward Reach

Supports

PebblePOS has adjustable terminals and mounting options

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408.2 Visibility

Supports

408.3 Flashing

Not Applicable

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409.1 General

Supports

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410.1 General

Supports

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411.1 General

Not Applicable

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412.2 Volume Gain

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no response required

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no response required

412.2.1 Volume Gain for Wireline Telephones

Not Applicable

412.2.2 Volume Gain for Non-Wireline ICT

Not Applicable

412.3 Interference Reduction and Magnetic Coupling

Heading cell –

no response required

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no response required

412.3.1 Wireless Handsets

Not Applicable

412.3.2 Wireline Handsets

Not Applicable

412.4 Digital Encoding of Speech

Not Applicable

412.5 Real-Time Text Functionality

Reserved for future

Reserved for future

412.6 Caller ID

Not Applicable

412.7 Video Communication

Not Applicable

412.8 Legacy TTY Support

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412.8.1 TTY Connectability

Not Applicable

412.8.2 Voice and Hearing Carry Over

Not Applicable

412.8.3 Signal Compatibility

Not Applicable

412.8.4 Voice Mail and Other Messaging Systems

Not Applicable

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413.1.1 Decoding and Display of Closed Captions

Not Applicable

413.1.2 Pass-Through of Closed Caption Data

Not Applicable

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414.1.1 Digital Television Tuners

Not Applicable

414.1.2 Other ICT

Not Applicable

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415.1.1 Caption Controls

Not Applicable

415.1.2 Audio Description Controls

Not Applicable

Chapter 5: Software

Criteria

Conformance Level 

Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA

See WCAG 2.0 section

See information in WCAG 2.0 section

  Heading cell – no response required

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  502.2.1 User Control of Accessibility Features

Supports

PebblePOS supports roles for all features

  502.2.2 No Disruption of Accessibility Features

  Not Applicable

  502.3 Accessibility Services

  Heading cell – no response required

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  502.3.1 Object Information

  Not Applicable

  502.3.2 Modification of Object Information

  Not Applicable

  502.3.3 Row, Column, and Headers

  Supports

  502.3.4 Values

  Supports

  502.3.5 Modification of Values

  Supports

  502.3.6 Label Relationships

  Not Applicable

  502.3.7 Hierarchical Relationships

  Supports

  502.3.8 Text

  Supports

  502.3.9 Modification of Text

  Supports

  502.3.10 List of Actions

  Supports

  502.3.11 Actions on Objects

  Supports

  502.3.12 Focus Cursor

  Supports

  502.3.13 Modification of Focus Cursor

  Supports

  502.3.14 Event Notification

  Supports

  502.4 Platform Accessibility Features

  Supports

  Heading cell – no response required

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  503.2 User Preferences

  Supports

  503.3 Alternative User Interfaces

  Supports

503.4 User Controls for Captions and Audio Description

Heading cell – no response required

Heading cell – no response required

503.4.1 Caption Controls

Not Applicable

503.4.2 Audio Description Controls

Not Applicable


Heading cell – no response required

Heading cell – no response required

504.2 Content Creation or Editing (if not authoring tool, enter “not applicable”)

See WCAG 2.0 section

  See information in WCAG 2.0 section

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Not Applicable

504.2.2 PDF Export

Supports

504.3 Prompts

Supports

504.4 Templates

Supports

Chapter 6: Support Documentation and Services

Criteria

Conformance Level 

Remarks and Explanations

601.1 Scope

  Heading cell – no response required

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602.2 Accessibility and Compatibility Features

Supports

The documentation for Pebble POS lists and explains how to use the accessibility and compatibility features of the product.

602.3 Electronic Support Documentation

  See WCAG 2.0 section

See information in WCAG 2.0 section

602.4 Alternate Formats for Non-Electronic Support Documentation

  Supports

documentation complies with WCAG 2.0 A/AA

  Heading cell – no response required

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603.2 Information on Accessibility and Compatibility Features

  Not Applicable

603.3 Accommodation of Communication Needs

  Not Applicable